Privacy Policy of LiraVerde Calligraphy Studio

At LiraVerde Calligraphy Studio, we are committed to protecting the privacy of our website visitors and clients. This privacy policy outlines how we collect, use, and protect your personal data when you interact with our online platform, enroll in our courses, or engage with our services. We adhere to the General Data Protection Regulation (GDPR) and other applicable Spanish data protection laws.

1. Information We Collect

We collect different types of information for various purposes to provide and improve our services to you.

• Personal Data You Provide: When you register for a calligraphy course, sign up for a workshop, request a custom project, or contact us through our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
  • Name and surname
  • Postal address: 2847 Calle de Alcalá, Floor 3, Madrid, Community of Madrid, 28014, Spain
  • Phone number: +34 917 452 369
  • Email address: contact@liraverde.com
  • Payment information (processed by secure third-party payment processors)
• Usage Data: We may also collect information on how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

LiraVerde Calligraphy Studio uses the collected data for various purposes:

• To provide and maintain our services, including calligraphy courses, custom hand-lettering workshops, and event calligraphy demonstrations.
• To process your registrations and payments for courses and services.
• To manage your inquiries and provide customer support related to corporate branding with calligraphy or online calligraphy tutorials.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our service when you choose to do so.
• To monitor the usage of our site.
• To detect, prevent, and address technical issues.
• To send periodic emails regarding your orders, services, or other products and services.

3. Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), LiraVerde Calligraphy Studio’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

• We need to perform a contract with you (e.g., for calligraphy course enrollment).
• You have given us permission to do so.
• The processing is in our legitimate interests and not overridden by your rights.
• To comply with the law.

4. Retention of Data

LiraVerde Calligraphy Studio will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Spain and choose to provide information to us, please note that we transfer the data, including Personal Data, to Spain and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

6. Disclosure of Data

LiraVerde Calligraphy Studio may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation.
• To protect and defend the rights or property of LiraVerde Calligraphy Studio.
• To prevent or investigate possible wrongdoing in connection with the site.
• To protect the personal safety of users of the site or the public.
• To protect against legal liability.

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. LiraVerde Calligraphy Studio aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where LiraVerde Calligraphy Studio relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our physical address: 2847 Calle de Alcalá, Floor 3, Madrid, Community of Madrid, 28014, Spain.

9. Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our service extends to individuals of all ages for learning purposes; however, we do not knowingly collect personally identifiable information from anyone under the age of 16 without verifiable parental consent. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By post: LiraVerde Calligraphy Studio, 2847 Calle de Alcalá, Floor 3, Madrid, Community of Madrid, 28014, Spain